The Akwa Guide

Start Here

Getting started, first design walkthrough, how Akwa understands style origin, choosing fabrics, getting the best results.

Video Guides

Quick walkthroughs, Atelier tutorials, Fashion Forward demos, styling features, tailor-ready brief exports.

Ask Akwa

Conversational FAQ, troubleshooting, prompt help, feature guidance, via the Concierge widget on the homepage.

Knowledge Base

Billing, subscriptions, downloads, payments, account settings, technical support.

Community

Designer spotlights, user creations, tailor registry, inspiration boards, creator discussions.

Policies

Refunds, cancellations, IP and ownership of designs, privacy, acceptable use.

Tips from Akwa

How to improve prompts, fabric pairing advice, silhouette suggestions, occasion styling notes.

Start Here articles

• Choosing your creative surface
  Akwa gives you six ways to start a design: Describe, Custom Design, Sketch It, Illustrate, Block and Annotate. Which to pick, what each is for, and what you need on your plan.
• Getting started with Akwa
  Sign in, run the wizard, get your first design back as a render plus tailor brief plus cultural design breakdown.
• How Akwa understands style origin
  Why style origin is structural, not visual: nine cultural domains, identity anchors, and the validator that protects them.
• Choosing fabrics
  Fabric library grouped by behaviour and cultural register, plus the silhouette-to-fabric compatibility rule.
• Getting the best results
  Prompt-craft tips: pin the cultural register, match silhouette to fabric, three-to-five trims, re-render when needed.

Knowledge Base articles

• Why my render looked different
  Common reasons a render lands off, what to try, when to re-render, and when to email the founder.
• Downloading the Tailor Brief PDF
  Where to download the Tailor Brief from on web, iOS, and Android, plus catalogue-licence delivery.
• Downloading the Cultural Design Breakdown PDF
  The wearer-facing companion to the Tailor Brief: 11 sections of cultural and styling intelligence as a luxury PDF.
• Akwa Pro vs Akwa Studio
  Tier comparison: Free with 5 credits, Pro at EUR 15 per month with 40 credits, Studio at EUR 49 per month with 150 credits, three seats, and full Tech Pack.
• Cancelling subscriptions
  Per-provider cancellation paths: Apple, Google Play, Stripe, Paystack. What you keep and what you lose.
• Catalogue licence tiers
  Personal use, commercial non-exclusive, standard exclusive, extended exclusive: pricing, scope, and refund eligibility.
• Akwa Atelier production
  When licence-only is not enough: the founder's house atelier producing the garment directly. Waitlist, pricing, refunds.

Policies articles

• Refund policy
  What's eligible for refund, what's not, and how to file a request that the founder reviews within 48 hours.
• Delete your account
  In-app deletion, email-request fallback, what gets deleted, what is retained for tax / accounting compliance.

Direct support

Egoyibo answers founder-level questions personally during the founding period. Email hello@akwa.design and we will respond shortly.

For purchase issues, file a refund request at https://www.akwa.design/help/refunds and we will review within 48 hours.